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I recently downloaded the BetterMe app and was charged for a subscription that I did not intend to purchase.

I have never used the app or any of its paid services. I am requesting the following:

Immediate cancellation of my subscription to prevent any future charges.
A full refund of the amount charged to my account.
Written confirmation of my subscription cancellation and refund.
My account details are as follows:

Account email: [rlagytjd7383@gmail.com
Payment date: [oct 11 2026
Amount charged: [30,000 KRW
I have never used the app or benefited from any of its services. I therefore request a full refund of this payment.

If my refund request is denied, I will consult with the dispute departments of my international card issuer(s) and pursue the appropriate payment dispute and chargeback procedures. I hope this matter can be resolved directly with BetterMe without further escalation.

Please treat this request seriously and confirm the cancellation and refund as soon as possible.

Thank you for your prompt attention to this matter.

Best regards, [Your Name]

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